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FAQ

Here are answers to the frequently asked questions about our factory.

We are manufacturer. Doing business with JIAH is doing business with a real manufacturer. We have our own sales team. We welcome factory audits on spot or through a live video in anytime. And you can also visit our Facebook, Linkedln, Instagram and YouTube channel to gain the newest information about JIAH.

We have two factories, one is focus on injection molds construction and plastic products manufacturing. The other is focus on die casting molds construction and aluminum and zinc alloys manufacturing. Our two factories are located in 10-11 Xiaomiaoshan Load, Lianshuxia Village, Simen Town, Yuyao City, Zhejiang Province, China.

Yes, we can provide OEM/ODM service.

If you choose JIAH to make your custom mold, after the mold is produced, the sample and the shipping fee are all free to you.

If you are interested in our existing product and want a sample, the sample is free of charge, however, the shipping fee should be for the buyer’s account.

One-to-one support service will be provided to our customer. After you make the down payment, weekly production report will be provided via email.

In terms of machinery and equipment, we have advanced detection equipment.

In terms of company system and staff management, JIAH is ISO 9001:2015 certified. Our IQC will ensure the incoming material quality. During machining, our IPQC will do first piece inspection, process inspection and test for product’s quality and decide whether approved or rejected, and also IPQC will have a regular check on mold to ensure it runs correctly. Our FQC will do final quality control (sampling inspection or full inspection depend on specific circumstance) before products are packaged, including product appearance check and functional testing. After packaged, FQC will do the packaging check and packing list confirmation before the packaged products enter our warehouse. Our OQC will do the shipment inspection before shipping to customer, OQC mainly focuses on the packaging status, anti-collision materials, product safety labels, outer box labels, etc. 

Yes. The requirements of different types of reports or certs need to be informed to us in advance. Without your requests, the additional documentation or certs will not be provided.

In JIAH, we have strict policy to keep every customer’s information confidential. NDA (Non-Disclosure Agreements) can be signed with customer if needed.

Yes. However, we expect our customer not only make molds in JIAH but also manufacture molded parts in JIAH. We can store our customer’s mold in our warehouse for years demand. And for the customer choosing the both services (molding and manufacturing), there will be discounts provided in parts manufacturing.

There is no minimum order quantity requirements in JIAH.

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